Service Support Officer (CSR)

WPG Holdings - THE CEO UNIT 31-15-1, 31-15-2 & 31-15-3, LEBUH NIPAH 5, 11950 BAYAN LEPAS, PENANG
Responsibilities:
 
  • Process sales order & monitoring/follow up on shipment to ensure timely delivery.
  • Reschedule and cancellation of order based on lead-time and customer requirement.
  • Build rapport; provide good before and after sales service to customers.
  • Facilitates processing rebates functions and programs.
  • Ad-hoc duties as assigned by supervisor.
 
Requirements:
 
  • Diploma in Business Studies or equivalent.
  • At least 1 year of working experience in related field
  • Proficient in Microsoft Office applications especially Excel.
  • Prior or Existing experience in Customer Service in semiconductor industry will be an added advantage.
  • Strong communication skills, able to work independently, self-motivated with good interpersonal and problem solving skills.
  • Ability to thrive in a fast-paced environment.
  • Oracle (ERP) System experience is an advantage.
  • Fresh graduates are welcome to apply
 
Interested candidates are invited to apply online your resume.
 
We regret that only shortlisted applicants will be notified.


Open 03 Januari 2018
Closed pada 02 Februari 2018

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Profil Syarikat

WPG Holdings

WPG Holdings

Malaysia - Penang - Bayan Lepas

"WPG Holdings” is No.1 Global Semiconductor Distributor and the largest electronics distributor in Asia, headquarters in Taipei, Taiwan (TSE:3702).WPG Holdings operating through four leading semiconductor components distributors (WPIg, SACg, AITg, and YOSUNg) serves as a franchise partner for nearly 250 world-wide suppliers. With 5,500 staff in about 115 sales offices around the world (about 65 in Greater China and Asia Pacific region), WPG Holdingsachieved US$16.23 billion in 2015 revenue. (*Source: Ranked No. 1 by Gartner Research Feb. 2016.)
 
WPG Holdings, the first holding company in semiconductor components industry, continues optimizing sales and service team.  We performing comprehensively in semiconductor distribution provide value-added services as Demand Creation, Turnkey Solution, Technical Support, Warehousing, Logistics and E-commerce to meet diverse needs of OEM(Original Equipment Manufacturer), ODM(Original Design Manufacturer), EMS(Electronic Manufacturing Services) and SME(Small and Medium Enterprises). WPG Holdings has global operation, local flexibility and long-term development in Asia-Pacific Market.  We have been selected as “The best IC distributor in Asia “ and ranked the top one IC component distributors worldwide.
 
With our vision “the First Choice of Industry • the Benchmark of Distribution”, and shared values “Teamwork, Integrity, Professionalism and Effectiveness”, WPG Holdings professionally serves our suppliers, customers and shareholders to create a win-win situation.
 

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