Service Advisor (Taman Perindustrian Plentong, Johor Bahru)

Motor Image Malaysia Sdn Bhd -
Responsibilities:
  • Handle and resolve customer complaints to ensure customer satisfaction is met.
  • Assist in the booking of service appointments via system, preparation of quotation and tax invoices.
  • Open job card and furnish with details of suspcted faults and/or recommendation of required repairs.
  • Act as window person between customers and workshop to assure responsiveness.
  • Monitor job progress and update customers on repair status.
  • Handle warrant claims.  Verifies warranty and service contract / package coverage by scanning records and papers, explaning provisions and exclusions.
  • Conduct vehicle inspection or do a vehcle walk around to identify and inspect customer car condition.
 
Requirements:
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Taman Perindustrian Plentong, Johor Bharu.
  • Preferably Non-Executives specializing in Customer Service or equivalent.
  • Provide excellent customer service.
  • Able to work as team player.
  • Good communication and interpersonal skills.
  • Passionate about customer service.
  • 2 Full-Time position(s) available.


Open 03 Januari 2018
Closed pada 02 Februari 2018

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Profil Syarikat

Motor Image Malaysia Sdn Bhd

Motor Image Malaysia Sdn Bhd

Malaysia - Johor - Johor Bahru - Taman Perindustrian Plentong

Driving Subaru's All Wheel Drive Technology in the region is Motor Image.  Motor Image introduced Subaru in Singapore more than ten years ago.  The company has since set up office in Malaysia and other countries to let more people in the region discover and enjoy the difference of driving a Subaru. 
 
Motor Image Malaysia Sdn Bhd (MIMSB) was established in the year 2000 as one of the growing regional networks of Motor Image Group, with the purpose of setting up a distribution & selling / retail channel of Subaru cars, After Sales Service and sales of Subaru genuine parts and accessories. 
 
In line with our rapid expansion, we are looking for dynamic and enthusiastic individual to be part of our team in our Malaysia office located at Petaling Jaya, Selangor. 

Mengapa bergabung dengan kami?

Successful candidates can expect an attractive and competitive remuneration package based on qualifications and experience together with other benefits alongside with career advancement opportunities which shall commensurate with efforts and contributions.
 
Qualified or interested candidates, please apply online.