Customer Service Officer - Ocean Export

Agensi Pekerjaan GMP (M) Sdn Bhd -
Responsibilities
  • Ensure timely freight process flow.
  • Prepare various documents for international transportation.
  • Coordinate and negotiate rates with contracted vendors in procuring space and services.
  • Ensure accurate and timely client and vendors billing.
  • Ensure accurate data entry into operational system.
  • Arrange customers' international export shipments.
  • Meet compliance to regulations internal and external in accordance with government regulations.
  • Ensure all customers standard operating procedures in place and updated.
  • Work with the team on meeting KPI standards.
  • Monitor shipment reports.
  • Overseas communications, timely responses to emails and requests (internal and external).
  • Support supervisor's operations.
Requirements
  • Possess at least a Diploma, Advanced/Higher/Graduate Diploma in any field.
  • Required skill(s): MS Office.
  • Required language(s): Bahasa Malaysia, English
  • At least 1 year(s) of working experience is required for this position.
  • Preferably Executives specializing in Customer Service or equivalent.
  • Preferably from logistic/supply chain industry.
  • Effective interpersonal skills and excellent attitude.


Open 03 Januari 2018
Closed pada 02 Februari 2018

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Profil Syarikat

Agensi Pekerjaan GMP (M) Sdn Bhd

Agensi Pekerjaan GMP (M) Sdn Bhd

Malaysia - Selangor - Petaling Jaya

The Global Manpower Professionals (GMP) Group, founded in 1991, began as a recruitment company in Singapore offering job placements for technical personnel in manufacturing-based firms. Since then, the group has progressed to become a regional human capital solutions provider across all industries.
 
Today, GMP has regional offices in Malaysia and has  established ties with several associate companies in countries such as Philippines, United Kingdom, and the United States of America. The group’s extensive network and comprehensive services have, once again, reaffirmed GMP’s role as one of the most dynamic staffing professionals in the region.